FAQs
How do I place an order on your website?
You can browse products, add them to your cart, and proceed to checkout by entering your shipping and payment information.
Can I change my order after it has been placed?
Orders cannot be modified once placed. To make changes, you need to cancel the original order and place a new one.
How do I edit my shipping address or contact details?
Shipping address and contact details can only be updated before the order is processed. After processing, you need to cancel and reorder.
Or Contact us for assistance.
Can I modify product quantity or color after confirming the order?
No, changes to quantity or color are not allowed after order confirmation. Please cancel and reorder with correct options.
How do I check my order status?
You can check your order status by logging into your account on our website or using the tracking link sent to your email.
Why was my order automatically cancelled?
Orders may be automatically cancelled due to payment issues, stock unavailability, or other verification failures.
For more details, contact us here.
What should I do if I placed duplicate orders by mistake?
Contact customer service immediately to cancel the duplicate order. Only the order you intend to keep should remain active.
Can I combine multiple orders into one shipment?
Orders cannot be combined after placement. You may consider consolidating items before placing separate orders.
What payment methods are supported?
We accept major credit cards, PayPal, and other local payment methods as indicated on the checkout page.
Why was my payment declined?
Payments may be declined due to insufficient funds, incorrect payment details, or bank authorization issues. Please check with your bank or use another payment method.